Terms of Service

2. Description of Service

CareVault is a personal health organizer. It helps you store and manage your own health records, medications, appointments, and documents. CareVault is not a medical device, medical provider, or HIPAA Business Associate. It does not provide medical advice, diagnosis, or treatment.

3. Eligibility

You must be at least 18 years old to create an account. By using CareVault you represent that you meet this requirement.

4. Your Account

• You are responsible for keeping your login credentials secure
• You are responsible for all activity under your account
• Notify us immediately at support@carevault.app if you suspect unauthorized access

5. Acceptable Use

You agree not to:

• Use CareVault to store data belonging to others without their consent
• Attempt to access other users' data
• Upload illegal, malicious, or harmful content
• Use automated tools to scrape or abuse the service
• Reverse engineer or attempt to extract the source code

6. Health Data Disclaimer

CareVault is not a substitute for professional medical care. Information stored in CareVault should not be used as the sole basis for medical decisions. Always consult a qualified healthcare provider.

AI-extracted data from documents may contain errors. Always verify AI-extracted information against your original documents before relying on it.

7. Data Ownership

You own your data. CareVault does not claim ownership of any health records, documents, or other content you store. We only process your data to provide the service as described in our Privacy Policy.

8. Service Availability

We aim for high availability but do not guarantee uninterrupted service. We are not liable for data loss caused by service interruptions. We strongly recommend keeping copies of critical health documents outside of CareVault.

9. Limitation of Liability

To the maximum extent permitted by applicable law, CareVault and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

You may delete your account at any time from Settings. We may terminate accounts that violate these terms. Upon termination, your data is permanently deleted.

11. Changes to Terms

We may update these terms. We will notify you by email or in-app notice. Continued use after notice constitutes acceptance of the updated terms.

12. Contact

Questions: support@carevault.app